Ranch Command Terms of Service

Ranch Command is designed for business and operational use by ranches, ranch owners, ranch managers, guides, and authorized personnel. The Services are not intended for general consumer, household, or personal use.

The Services may include tools for ranch operations, mapping, surveys, harvest logs, customer or hunter records, observations, animal records, receipts, documents, scheduling, role-based access, reports, offline storage, beta updates, app updates, and cloud synchronization.

Ranch Command is a documentation and operations platform. We do not provide legal, tax, accounting, hunting, wildlife, regulatory, compliance, surveying, navigation, medical, veterinary, or professional advice.

To use certain parts of the Services, you must create or be invited to an account. You agree to provide accurate account information and keep it updated.

A ranch account may include multiple authorized users, including owners, ranch managers, guides, employees, contractors, or other users invited by the account owner or administrator.

The ranch account owner or administrator is responsible for:

• deciding who may access the ranch account;
• assigning roles and permissions correctly;
• managing invited users;
• reviewing user activity and records;
• removing users who should no longer have access;
• ensuring that users comply with these Terms; and
• ensuring that information entered into the Services is accurate and lawfully provided.

Actions taken by invited users may affect the ranch account and its data. Ranch Command is not responsible for disputes between ranch owners, managers, guides, customers, hunters, employees, contractors, or other account users.

Binding acceptance by the account owner and additional users. The ranch account owner, or the person who creates or first accepts access for the ranch account, accepts these Terms on behalf of the ranch account and is the primary party bound by them for that account. Each additional user invited to or accessing the ranch account is individually bound by these Terms by accepting an invitation, creating login credentials, accessing the Services, or otherwise using the Services. The account owner remains responsible for the ranch account as described above, and each user is responsible for their own compliance.

You are responsible for your use of the Services and for any information you enter, upload, sync, submit, or store through the Services.

You agree that you will not:

• use the Services for unlawful, fraudulent, harmful, or abusive purposes;
• use the Services to violate hunting, wildlife, land-use, tax, employment, privacy, or other applicable laws;
• submit information that you do not have the right to provide;
• interfere with or disrupt the Services;
• attempt to gain unauthorized access to another account, ranch, system, or database;
• reverse engineer, copy, resell, sublicense, or misuse the Services;
• upload malware, harmful code, or unlawful content;
• use the Services to harass, threaten, or harm others;
• misrepresent your identity, authority, ranch affiliation, or account status;
• remove or bypass security, access-control, or usage-limit features; or
• use the Services to design, develop, market, benchmark, or assist a competing product or service in violation of these Terms or any separate agreement with Ranch Command.

You or the ranch account you represent own or control the data, records, files, images, and other content submitted to the Services by authorized users ("Ranch Data"). Ranch Data may include, for example, ranch profiles, map features, boundaries, customer or hunter records, harvest logs, survey markers, animal sightings, observations, animal records, receipts, documents, schedules, notes, photos, and related operational records.

Ranch Command does not claim ownership of Ranch Data.

By submitting Ranch Data to the Services, you grant Ranch Command a limited license to host, store, process, transmit, display, sync, back up, secure, support, and otherwise use that Ranch Data only as reasonably necessary to provide, maintain, protect, and improve the Services.

You are responsible for ensuring that Ranch Data is accurate, complete, lawful, and submitted with any required permissions. This includes customer, hunter, employee, contractor, guide, landowner, guest, license, contact, location, receipt, photo, harvest-related, animal-related, and observation-related information.

The Services may allow users to enter information about customers, hunters, guests, ranch users, guides, vendors, employees, contractors, minors, or other third parties.

You are responsible for obtaining any permissions, consents, or authorizations required to enter, upload, store, import, sync, or use that information in the Services.

Ranch Command is not responsible for your failure to obtain permission from a person whose information you submit to the Services.

Our collection, use, storage, and sharing of information is described in our Privacy Policy. By using the Services, you agree that Ranch Command may process information as described in the Privacy Policy.

Ranch Command may offer paid subscriptions on a monthly, annual, or other billing basis. Specific pricing, plans, package features, limits, renewal terms, and billing periods may be presented during signup, invoicing, or account management.

Ranch Command may offer free trials, promotions, beta access, discounts, or other limited offers at its discretion. Trial, beta, and promotional terms may vary by offer and may be changed, limited, or discontinued at any time.

If Ranch Command uses a third-party payment processor, payment information may be handled by that processor and subject to its own terms and privacy practices. Ranch Command does not need or intend to store full payment card numbers directly.

Unless otherwise stated in writing, subscriptions may renew automatically until canceled. You are responsible for canceling before renewal if you do not want the subscription to renew.

Refund requests may be reviewed on a case-by-case basis. Ranch Command is not required to provide refunds unless required by law or expressly agreed in writing. Granting a refund in one situation does not require Ranch Command to grant refunds in other situations.

We may modify, add, remove, limit, suspend, or discontinue features of the Services at any time. We may also release updates, bug fixes, security patches, new versions, beta features, beta updates, app updates, or changes to supported platforms.

We work to keep the Services available and reliable, but we do not guarantee uninterrupted access, error-free operation, permanent availability, or compatibility with every device, operating system, network, app store, browser, or app version.

Some features may require internet access, cloud synchronization, location permissions, camera or photo permissions, contacts permissions, calendar permissions, notification permissions, device storage, a valid subscription, beta authorization, or a supported app version.

Certain Ranch Command features may store data locally on a desktop computer, phone, tablet, or other device so the Services can be used offline or in low-connectivity environments.

You understand and agree that:

• local data may remain on a device until the app is uninstalled, app data is deleted, the device is erased, or the data is otherwise removed;
• some records may not sync until the device reconnects to the internet and sync completes successfully;
• unsynced data may be lost if a device fails, is replaced, is lost, is stolen, is erased, or if app data is deleted before sync completes;
• deleting the app or clearing local data may delete unsynced records;
• offline map packs, local databases, secure storage, caches, documents, photos, and reminders may use device storage and may remain until deleted by the app, platform, or user;
• it is your responsibility to sync important records before replacing devices, deleting the app, clearing local storage, or changing users; and
• cloud data deletion may not automatically remove local copies from every device that previously accessed the data.

Ranch Command is not responsible for data loss caused by device failure, user deletion, interrupted sync, poor connectivity, account misuse, app removal, local storage deletion, operating-system issues, platform restrictions, or user error.

Ranch Command may include maps, offline maps, GPS location, survey markers, animal sightings, observations, ranch boundaries, pins, lines, polygons, current-position display, and other field-data features.

Location, GPS, mapping, offline map, and survey features may be affected by device limitations, signal quality, satellite coverage, terrain, trees, weather, battery settings, permissions, network availability, mapping-provider services, or other conditions outside Ranch Command's control.

Maps, GPS positions, offline maps, survey markers, route-related displays, acreage references, boundaries, map features, and other field data may be incomplete, delayed, inaccurate, or unavailable.

You are responsible for reviewing important map, location, survey, boundary, and field information before relying on it.

Ranch Command is not a safety, emergency, surveying, navigation, legal-boundary, or land-title service.

Ranch Command may provide tools for documenting harvest logs, MLDP-related information, cold storage information, species, sex, age, kill dates, tag numbers, hunter information, license information, reports, exports, and related operational records.

These tools are provided for documentation and operational convenience only.

Ranch Command does not provide legal, hunting, wildlife, regulatory, tax, accounting, or compliance advice. Ranch Command does not guarantee that any harvest log, export, report, record, template, field, calculation, entry, or document satisfies any federal, state, local, TPWD, MLDP, cold storage, tagging, licensing, reporting, tax, accounting, or other legal or regulatory requirement.

You are solely responsible for:

• understanding and complying with applicable laws and regulations;
• reviewing all records before submission or reliance;
• confirming hunter license information, tag information, harvest details, and required fields;
• correcting errors;
• maintaining required backups or copies; and
• submitting reports or records to any governmental or regulatory authority when required.

Ranch Command may allow users to capture, upload, store, review, or process receipt images, documents, transaction records, bookkeeping records, photos, media, and reports.

Receipt OCR, document processing, data extraction, reports, exports, and auto-filled fields may contain errors or omissions. You are responsible for reviewing and correcting all extracted or generated information before relying on it.

Ranch Command does not provide accounting, bookkeeping, tax, payroll, legal, or financial advice.

The Services may depend on or integrate with third-party services, platforms, software, hosting providers, infrastructure providers, app stores, mapping providers, payment processors, OCR providers, analytics or advertising-measurement providers, email delivery providers, website-form providers, or other vendors.

Current or expected provider categories may include cloud hosting and infrastructure, cloud database services, file and media storage, mapping and offline maps, email delivery, receipt OCR or document processing, website analytics and advertising measurement if enabled, app build and distribution infrastructure, website form and beta-application intake workflows, support and feedback workflows, and future payment processors.

Third-party services may be subject to their own terms, privacy policies, availability, limitations, fees, outages, and data practices. Ranch Command is not responsible for third-party services outside our control.

Ranch Command, including the software, design, code, interface, workflows, logos, trademarks, graphics, icons, documentation, content, data models, sync methods, map workflows, beta features, and related materials, is owned by Ranch Command or its licensors and is protected by intellectual property laws.

These Terms do not transfer ownership of Ranch Command's intellectual property to you.

Subject to your compliance with these Terms and payment of any applicable fees, Ranch Command grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal ranch business operations.

You may not copy, modify, distribute, resell, sublicense, reverse engineer, or create derivative works based on the Services except as permitted by law or expressly authorized by Ranch Command in writing.

If you submit suggestions, feedback, ideas, feature requests, bug reports, improvements, comments, or similar information to Ranch Command, you grant Ranch Command the right to use that feedback without restriction or compensation to you.

You agree that Ranch Command may use feedback to improve, modify, market, or develop the Services.

Ranch Command may suspend, restrict, or terminate access to the Services, in whole or in part, at any time, for any reason or no reason, with or without cause, and with or without prior notice. This includes, without limitation, suspension or termination if:

• you violated these Terms or another agreement with Ranch Command;
• you failed to pay required fees;
• your use creates security, legal, operational, reputational, or data risk;
• your account is involved in unauthorized, fraudulent, abusive, or unlawful activity;
• continued access may harm Ranch Command, another user, a third party, or the Services;
• suspension is necessary to comply with law or protect the Services; or
• Ranch Command determines, in its business discretion, that continued access should be limited, suspended, or ended.

In an emergency, including any actual or suspected security threat, data risk, unauthorized access, or threatened misuse, Ranch Command may suspend or terminate access immediately and without prior notice.

Where reasonably practicable and not inconsistent with an emergency or Ranch Command's legal or security obligations, Ranch Command may provide notice of a suspension or termination, such as by email to the account address. A failure or delay in providing notice does not limit Ranch Command's rights under this section or create liability.

You may stop using the Services at any time. Cancellation, termination, suspension, or expiration may affect access to cloud data, sync, support, app updates, beta updates, and subscription features.

After cancellation or termination, Ranch Command may retain cloud data for up to 60 days unless a different period is required by law, necessary for legitimate business purposes, or stated in a separate written agreement. Backup copies may remain for up to 30 additional days before deletion or isolation from normal use.

Local data may remain on devices until deleted from those devices.

To the fullest extent permitted by law, Ranch Command is not liable for direct, indirect, incidental, or consequential damages arising from a suspension, restriction, termination, loss of access, or inability to use or retrieve data through the Services, except to the extent a limitation is not permitted by law.

If an individual user, such as a guide, ranch manager, employee, or contractor, requests deletion or removal of their personal account, Ranch Command may delete or deactivate that individual user account where appropriate.

Operational records created under a ranch account may remain available to the ranch account owner or administrator unless the ranch account owner or administrator requests deletion and deletion is legally and operationally permitted.

To the maximum extent permitted by law, the Services are provided "as is" and "as available."

Ranch Command does not make warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, security, or error-free operation.

Ranch Command does not guarantee that:

• the Services will be uninterrupted, secure, or error-free;
• data will always sync correctly or instantly;
• local or cloud records will never be lost;
• maps, GPS, boundaries, survey markers, reports, exports, OCR, photos, media, or records will be accurate;
• the Services will meet your legal, regulatory, tax, accounting, hunting, wildlife, MLDP, cold storage, or reporting obligations; or
• the Services will be compatible with every device, operating system, app version, browser, network, app store, or third-party service.

To the maximum extent permitted by law, Ranch Command will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business, lost data, loss of goodwill, business interruption, device failure, data loss, regulatory penalties, or costs of substitute services.

To the maximum extent permitted by law, Ranch Command's total liability for any claim related to the Services or these Terms will not exceed the greater of:

• the amount paid by you to Ranch Command for the Services during the 12 months before the event giving rise to the claim; or
• $100.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Ranch Command, LLC and its owners, officers, employees, contractors, service providers, and agents from and against claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your use of the Services;
• your Ranch Data or other content submitted to the Services;
• your violation of these Terms;
• your violation of applicable law;
• your failure to obtain required permissions or consents;
• disputes between ranch owners, users, customers, hunters, guides, employees, contractors, or other third parties; or
• your reliance on records, reports, exports, maps, location data, OCR results, photos, media, or other outputs from the Services.

You are responsible for complying with all laws, regulations, rules, permits, licenses, and reporting requirements that apply to your ranch operations, hunting activities, wildlife management, customer records, employment practices, tax records, accounting records, data privacy obligations, and use of the Services.

Ranch Command does not monitor or guarantee your legal compliance.

Ranch Command does not sell Ranch Data or voluntarily provide ranch, customer, hunter, location, or operational data to advertisers, data brokers, regulators, or law enforcement for their independent use.

However, Ranch Command may disclose information if required by law, subpoena, court order, governmental request, legal process, or if we believe disclosure is necessary to protect Ranch Command, our users, the Services, or others.

We may update these Terms from time to time. The updated Terms will be posted in the app, on our website, or otherwise made available through the Services.

Each updated version supersedes the prior version as of its effective date. If changes are material, we may provide additional notice. Your continued use of the Services after updated Terms become effective, or your electronic acceptance of the updated Terms, means you accept them.

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles. Subject to the process in this section, the exclusive venue for any dispute arising out of or relating to these Terms or the Services shall be Harris County, Texas.

Direct discussions

If a dispute arises out of or relates to these Terms or the Services, the parties will first attempt to resolve it through direct discussions, initiated by written notice to the other party. Notices to Ranch Command should be sent to support@ranchcommand.com.

Mediation

If the dispute is not resolved through direct discussions, the parties will attempt to resolve it by mediation before a mutually agreed-upon mediator before any further recourse. The mediation will take place in Houston, Harris County, Texas, unless the parties agree in writing to another location. Once one party files a written request for mediation with the other, the parties agree to conclude the mediation within thirty (30) days of the request, unless they agree otherwise in writing.

Binding arbitration

If the dispute is not resolved by mediation, the parties will submit the dispute to final and binding arbitration before a single arbitrator mutually agreed upon by the parties. If the parties cannot agree on an arbitrator within fifteen (15) days after a written demand for arbitration, the arbitrator will be appointed under the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will take place in Harris County, Texas, and will be conducted under the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's decision is final and binding on the parties, and judgment on the award may be entered in any state or federal court located in Harris County, Texas. Each party bears its own costs and the parties share the arbitrator's fees equally, unless the arbitrator awards costs and fees to the prevailing party. The parties knowingly and voluntarily waive any right to a trial by jury and to litigate the dispute in court, except as provided below.

Enforcement

Either party may apply to a state or federal court located in Harris County, Texas to compel arbitration, to confirm or enforce an arbitration award, or to obtain the emergency and injunctive relief described below, and the parties consent to the exclusive jurisdiction and venue of those courts for those purposes.

Emergency and injunctive relief

Notwithstanding the above, either party may seek immediate injunctive, equitable, or other interim relief from a court located in Harris County, Texas, including to protect intellectual property, Confidential Information, or trade secrets, at any time, without first completing the direct-discussion, mediation, or arbitration steps.

Class-action waiver

To the fullest extent permitted by law, disputes will be resolved only on an individual basis, and you and Ranch Command each waive any right to bring or participate in a class, collective, consolidated, or representative action.

You agree that these Terms, and any other agreements, disclosures, notices, or records provided or accepted through the Services, may be provided and entered into electronically. By clicking "I Agree," creating an account, accepting an invitation, creating login credentials, or accessing or using the Services, you consent to transact electronically and to the use of electronic records and electronic signatures under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Texas Uniform Electronic Transactions Act (Tex. Bus. & Com. Code ch. 322).

Your electronic acceptance has the same legal effect as a handwritten signature. You may withdraw consent to transact electronically only by ceasing to use the Services; withdrawal does not affect the validity of records or signatures made before withdrawal. You are responsible for maintaining access to the email address and account associated with your use of the Services in order to receive electronic notices.

Ranch Command may assign or transfer these Terms, in whole or in part, including to an affiliate or in connection with a merger, acquisition, reorganization, sale of assets, financing, change of control, or other business transfer, without your consent.

You may not assign or transfer these Terms or your account without Ranch Command's prior written consent, and any attempted assignment without consent is void.

These Terms bind and benefit the parties and their permitted successors and assigns.

Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be, severed, and the remaining provisions will remain in full force and effect.

Entire agreement

These Terms, together with the Privacy Policy and any separate written agreement you have signed or accepted with Ranch Command, are the entire agreement between you and Ranch Command regarding the Services and supersede any prior or contemporaneous understandings on that subject.

No waiver

Ranch Command's failure to enforce any provision is not a waiver of its right to enforce it later.

Headings

Section headings are for convenience only and do not affect interpretation.

Relationship to other agreements

Where you have entered into a separate signed agreement with Ranch Command that expressly controls on a subject, such as beta confidentiality, trade secrets, or dispute resolution, that agreement controls on that subject to the extent of any conflict.

For questions about these Terms, contact: