Ranch Command Terms of Service

Ranch Command is designed for business and operational use by ranches, ranch owners, ranch managers, guides, and authorized personnel. The Services are not intended for general consumer, household, or personal use.

The Services may include tools for ranch operations, mapping, surveys, harvest logs, customer or hunter records, receipts, documents, scheduling, role-based access, reports, offline storage, and cloud synchronization.

Ranch Command is a documentation and operations platform. We do not provide legal, tax, accounting, hunting, wildlife, regulatory, compliance, or professional advice.

To use certain parts of the Services, you must create or be invited to an account. You agree to provide accurate account information and keep it updated.

A ranch account may include multiple authorized users, including owners, ranch managers, guides, employees, contractors, or other users invited by the account owner or administrator.

The ranch account owner or administrator is responsible for:

deciding who may access the ranch account;

assigning roles and permissions correctly;

managing invited users;

reviewing user activity and records;

removing users who should no longer have access;

ensuring that users comply with these Terms; and

ensuring that information entered into the Services is accurate and lawfully provided.

Actions taken by invited users may affect the ranch account and its data. Ranch Command is not responsible for disputes between ranch owners, managers, guides, customers, hunters, employees, contractors, or other account users.

You are responsible for your use of the Services and for any information you enter, upload, sync, submit, or store through the Services.

You agree that you will not:

use the Services for unlawful, fraudulent, harmful, or abusive purposes;

use the Services to violate hunting, wildlife, land-use, tax, employment, privacy, or other applicable laws;

submit information that you do not have the right to provide;

interfere with or disrupt the Services;

attempt to gain unauthorized access to another account, ranch, system, or database;

reverse engineer, copy, resell, sublicense, or misuse the Services;

upload malware, harmful code, or unlawful content;

use the Services to harass, threaten, or harm others;

misrepresent your identity, authority, ranch affiliation, or account status; or

remove or bypass security, access-control, or usage-limit features.

You or the ranch account you represent own or control the data, records, files, images, and other content submitted to the Services by authorized users (“Ranch Data”). Ranch Data may include, for example, ranch profiles, map features, boundaries, customer or hunter records, harvest logs, survey markers, animal sightings, receipts, documents, schedules, notes, and related operational records.

Ranch Command does not claim ownership of Ranch Data.

By submitting Ranch Data to the Services, you grant Ranch Command a limited license to host, store, process, transmit, display, sync, back up, secure, support, and otherwise use that Ranch Data only as reasonably necessary to provide, maintain, protect, and improve the Services.

You are responsible for ensuring that Ranch Data is accurate, complete, lawful, and submitted with any required permissions. This includes customer, hunter, employee, contractor, guide, landowner, guest, license, location, receipt, and harvest-related information.

The Services may allow users to enter information about customers, hunters, guests, ranch users, guides, vendors, employees, contractors, or other third parties.

You are responsible for obtaining any permissions, consents, or authorizations required to enter, upload, store, or use that information in the Services.

Ranch Command is not responsible for your failure to obtain permission from a person whose information you submit to the Services.

Our collection, use, storage, and sharing of information is described in our Privacy Policy. By using the Services, you agree that Ranch Command may process information as described in the Privacy Policy.

Ranch Command may offer paid subscriptions on a monthly, annual, or other billing basis. Specific pricing, plans, package features, limits, renewal terms, and billing periods may be presented during signup, invoicing, or account management.

Ranch Command may offer free trials, promotions, beta access, discounts, or other limited offers at its discretion. Trial and promotional terms may vary by offer.

If Ranch Command uses a third-party payment processor, payment information may be handled by that processor and subject to its own terms and privacy practices. Ranch Command does not need or intend to store full payment card numbers directly.

Unless otherwise stated in writing, subscriptions may renew automatically until canceled. You are responsible for canceling before renewal if you do not want the subscription to renew.

Refund requests may be reviewed on a case-by-case basis. Ranch Command is not required to provide refunds unless required by law or expressly agreed in writing. Granting a refund in one situation does not require Ranch Command to grant refunds in other situations.

We may modify, add, remove, limit, suspend, or discontinue features of the Services at any time. We may also release updates, bug fixes, security patches, new versions, beta features, or changes to supported platforms.

We work to keep the Services available and reliable, but we do not guarantee uninterrupted access, error-free operation, permanent availability, or compatibility with every device, operating system, network, or app version.

Some features may require internet access, cloud synchronization, location permissions, device permissions, a valid subscription, or a supported app version.

Certain Ranch Command features may store data locally on a desktop computer, phone, tablet, or other device so the Services can be used offline or in low-connectivity environments.

You understand and agree that:

local data may remain on a device until the app is uninstalled, app data is deleted, the device is erased, or the data is otherwise removed;

some records may not sync until the device reconnects to the internet and sync completes successfully;

unsynced data may be lost if a device fails, is replaced, is lost, is stolen, is erased, or if app data is deleted before sync completes;

deleting the app or clearing local data may delete unsynced records;

it is your responsibility to sync important records before replacing devices, deleting the app, clearing local storage, or changing users; and

cloud data deletion may not automatically remove local copies from every device that previously accessed the data.

Ranch Command is not responsible for data loss caused by device failure, user deletion, interrupted sync, poor connectivity, account misuse, app removal, local storage deletion, operating-system issues, or user error.

Ranch Command may include maps, offline maps, GPS location, survey markers, animal sightings, ranch boundaries, pins, lines, polygons, and other field-data features.

Location, GPS, mapping, offline map, and survey features may be affected by device limitations, signal quality, satellite coverage, terrain, trees, weather, battery settings, permissions, network availability, Mapbox services, or other conditions outside Ranch Command’s control.

Maps, GPS positions, offline maps, survey markers, route-related displays, acreage references, boundaries, and other field data may be incomplete, delayed, inaccurate, or unavailable.

You are responsible for reviewing important map, location, survey, boundary, and field information before relying on it.

Ranch Command is not a safety, emergency, surveying, navigation, legal-boundary, or land-title service.

Ranch Command may provide tools for documenting harvest logs, MLDP-related information, cold storage information, species, sex, age, kill dates, tag numbers, hunter information, license information, reports, exports, and related operational records.

These tools are provided for documentation and operational convenience only.

Ranch Command does not provide legal, hunting, wildlife, regulatory, tax, accounting, or compliance advice. Ranch Command does not guarantee that any harvest log, export, report, record, template, field, calculation, entry, or document satisfies any federal, state, local, TPWD, MLDP, cold storage, tagging, licensing, reporting, tax, accounting, or other legal or regulatory requirement.

You are solely responsible for:

understanding and complying with applicable laws and regulations;

reviewing all records before submission or reliance;

confirming hunter license information, tag information, harvest details, and required fields;

correcting errors;

maintaining required backups or copies; and

submitting reports or records to any governmental or regulatory authority when required.

Ranch Command may allow users to capture, upload, store, review, or process receipt images, documents, transaction records, bookkeeping records, and reports.

Receipt OCR, document processing, data extraction, reports, exports, and auto-filled fields may contain errors or omissions. You are responsible for reviewing and correcting all extracted or generated information before relying on it.

Ranch Command does not provide accounting, bookkeeping, tax, payroll, legal, or financial advice.

The Services may depend on or integrate with third-party services, platforms, software, hosting providers, infrastructure providers, app stores, mapping providers, payment processors, OCR providers, or other vendors.

Current or expected third-party providers may include Microsoft Azure, Azure PostgreSQL, Azure Blob Storage, Mapbox, Tabscanner, Google Apps Script, Google Sheets, Expo/EAS, and future payment processors.

Third-party services may be subject to their own terms, privacy policies, availability, limitations, fees, outages, and data practices. Ranch Command is not responsible for third-party services outside our control.

Ranch Command, including the software, design, code, interface, workflows, logos, trademarks, graphics, icons, documentation, content, and related materials, is owned by Ranch Command or its licensors and is protected by intellectual property laws.

These Terms do not transfer ownership of Ranch Command’s intellectual property to you.

Subject to your compliance with these Terms and payment of any applicable fees, Ranch Command grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal ranch business operations.

You may not copy, modify, distribute, resell, sublicense, reverse engineer, or create derivative works based on the Services except as permitted by law or expressly authorized by Ranch Command in writing.

If you submit suggestions, feedback, ideas, feature requests, bug reports, improvements, comments, or similar information to Ranch Command, you grant Ranch Command the right to use that feedback without restriction or compensation to you.

You agree that Ranch Command may use feedback to improve, modify, market, or develop the Services.

Ranch Command may suspend, restrict, or terminate access to the Services if we believe that:

you violated these Terms;

you failed to pay required fees;

your use creates security, legal, operational, or reputational risk;

your account is involved in unauthorized, fraudulent, abusive, or unlawful activity;

continued access may harm Ranch Command, another user, a third party, or the Services; or

suspension is necessary to comply with law or protect the Services.

You may stop using the Services at any time. Cancellation, termination, or expiration may affect access to cloud data, sync, support, updates, and subscription features.

After cancellation or termination, Ranch Command may retain cloud data for up to 60 days unless a different period is required by law, necessary for legitimate business purposes, or stated in a separate written agreement. Backup copies may remain for up to 30 additional days before deletion or isolation from normal use.

Local data may remain on devices until deleted from those devices.

If an individual user, such as a guide, ranch manager, employee, or contractor, requests deletion or removal of their personal account, Ranch Command may delete or deactivate that individual user account where appropriate.

Operational records created under a ranch account may remain available to the ranch account owner or administrator unless the ranch account owner or administrator requests deletion and deletion is legally and operationally permitted.

To the maximum extent permitted by law, the Services are provided “as is” and “as available.”

Ranch Command does not make warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, security, or error-free operation.

Ranch Command does not guarantee that:

the Services will be uninterrupted, secure, or error-free;

data will always sync correctly or instantly;

local or cloud records will never be lost;

maps, GPS, boundaries, survey markers, reports, exports, OCR, or records will be accurate;

the Services will meet your legal, regulatory, tax, accounting, hunting, wildlife, MLDP, cold storage, or reporting obligations; or

the Services will be compatible with every device, operating system, app version, network, or third-party service.

To the maximum extent permitted by law, Ranch Command will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business, lost data, loss of goodwill, business interruption, device failure, data loss, regulatory penalties, or costs of substitute services.

To the maximum extent permitted by law, Ranch Command’s total liability for any claim related to the Services or these Terms will not exceed the greater of:

the amount paid by you to Ranch Command for the Services during the 12 months before the event giving rise to the claim; or

$100.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Ranch Command, LLC and its owners, officers, employees, contractors, service providers, and agents from and against claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

your use of the Services;

your Ranch Data or other content submitted to the Services;

your violation of these Terms;

your violation of applicable law;

your failure to obtain required permissions or consents;

disputes between ranch owners, users, customers, hunters, guides, employees, contractors, or other third parties; or

your reliance on records, reports, exports, maps, location data, OCR results, or other outputs from the Services.

You are responsible for complying with all laws, regulations, rules, permits, licenses, and reporting requirements that apply to your ranch operations, hunting activities, wildlife management, customer records, employment practices, tax records, accounting records, data privacy obligations, and use of the Services.

Ranch Command does not monitor or guarantee your legal compliance.

Ranch Command does not sell Ranch Data or voluntarily provide ranch, customer, hunter, location, or operational data to advertisers, data brokers, regulators, or law enforcement for their independent use.

However, Ranch Command may disclose information if required by law, subpoena, court order, governmental request, legal process, or if we believe disclosure is necessary to protect Ranch Command, our users, the Services, or others.

We may update these Terms from time to time. The updated Terms will be posted in the app, on our website, or otherwise made available through the Services.

If changes are material, we may provide additional notice. Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Before bringing a formal legal claim, you agree to first contact Ranch Command at support@ranchcommand.com and attempt to resolve the issue informally.

For questions about these Terms, contact:

Ranch Command, LLC
support@ranchcommand.com